Terms and Conditions

Terms and Conditions of Website use

Updated April 2010

Welcome to our site. This Website is provided by the Alexander Doll Company, Inc.  Your use of this Website is subject to these Terms and Conditions of Website Use (the "User Agreement"). Please read this User Agreement and the other information referred or linked to in this User Agreement carefully and be sure you understand it, since it is a legally binding agreement that contains important information about our Website and your permitted use of it. From time to time we may unilaterally modify this User Agreement, so it is important that you review this User Agreement every time you use this Website.

Please note: Your use of this website constitutes your agreement to be bound by and comply with all of the terms of this user agreement. If you do not agree to all of the terms of this user agreement, then you may not use this website.

Right to Use this Website

Alexander Doll Company, Inc. grants you a limited, non-exclusive, revocable license for you to use this Website for your personal entertainment, information, education, and communication, upon all of the terms of this User Agreement. This Website contains materials and other items relating to Alexander Doll Company, Inc. and its products and services, and similar items from our business partners, licensors, and licensees, and other third parties (collectively, the "Content"). The Content may be in the form of information, text, data, images, graphics, button icons, registered and unregistered trademarks, illustrations, photographs, audio clips, music, sounds, pictures, videos, software, or other forms and formats now known or later invented. In using this Website, you must respect the intellectual property rights of Alexander Doll Company, Inc. and others, all as outlined below. Your unauthorized use of Content may violate copyright, trademark, privacy, publicity, communications, and other laws, and any such use may result in your personal liability, including potential criminal liability.


All Content, except for User-Generated Content (defined in Section 7 below) is copyrighted, and it is either owned or used with permission by Alexander Doll Company, Inc. Alexander Doll Company, Inc. disclaims any representation or warranty that your unauthorized use of Content will not infringe upon rights of third parties not owned by or affiliated with Alexander Doll Company, Inc.

Except as set forth in this User Agreement or in the text of this Website, you may not reproduce, distribute, publish, transmit, modify, adapt, translate, display, distribute, sell, license, publicly perform, prepare derivative works based upon, or otherwise use or exploit the Content. You may download one copy of portions of the Content in temporary storage on one personal computer for your personal, non-commercial, non-political, non-networked viewing and use only, provided you do not delete or change any copyright, trademark, or other proprietary notices. The foregoing limited right does not give you any ownership of any Content. Except as expressly provided above, nothing contained in this User Agreement may be construed as conferring to you (by implication, estoppel, or otherwise) any license or right to any Content under any copyright or any other intellectual property right.


The trademarks, logos, and service marks displayed on this Website are owned by Alexander Doll Company, Inc. and third parties, and this Website's trade dress is owned by Alexander Doll Company, Inc. (collectively, the "Trademarks", which also constitute Content). All Trademarks not owned by Alexander Doll Company, Inc. are the property of their respective owners, and are used with permission. Nothing contained on this Website may be construed as granting, by implication, estoppel, or otherwise, any right or license to use any Trademark.

Your Communications to Alexander Doll Company, Inc.; Alexander Doll Company, Inc. Rights to Your Submissions

Alexander Doll Company, Inc. likes to hear from you. However, in your communications with Alexander Doll Company, Inc., please keep in mind that, unless it specifically requests them, Alexander Doll Company, Inc. does not accept or consider any ideas or suggestions relating to products, services, marketing plans, or any other matters. Therefore, please do not send to Alexander Doll Company, Inc. any unsolicited materials, such as ideas for toys, games, or other products, or any other suggestions, ideas, notes, drawings, inventions, techniques, models, designs, concepts, or other similar information or materials.

Any such submissions and any questions, comments, answers, suggestions, or the like submitted by you to Alexander Doll Company, Inc. via this Website or by fax, mail, or otherwise, or transmitted, posted, or uploaded by you to this Website (collectively, "Your Submissions") will be treated as non-confidential and nonproprietary, and Alexander Doll Company, Inc. will not assume any responsibility, obligation, or liability for them or for Alexander Doll Company, Inc.'s receipt or non-receipt of them. Alexander Doll Company, Inc.'s receipt of Your Submissions is not an admission by Alexander Doll Company, Inc. of their novelty, priority, or originality, and it does not impair Alexander Doll Company, Inc.'s right to contest existing or future intellectual property rights relating to Your Submissions.

You grant Alexander Doll Company, Inc. a non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable right and license to reproduce, distribute, publish, transmit, modify, adapt, translate, display, distribute, sell, license, publicly perform, prepare derivative works based upon, and otherwise use or exploit Your Submissions throughout the world in any and all media. You represent and warrant that: (a) you have the right and authorization to make the foregoing grant without the consent of any third party, and (b) Your Submissions are accurate and, as permitted to be used by Alexander Doll Company, Inc. in this User Agreement, do not and will not infringe any right of any third party.

When you send e-mail to us, you are communicating with us electronically and you consent to receive communications from us electronically. Furthermore, you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Online Shopping

This Website and other Alexander Doll Company, Inc. websites may offer online capabilities to purchase products (such as toys) and services (such as memberships). You must be 18 years of age or older to make any such purchases. Check our online stores for more information on delivery, returns, and other sales policies. As to products and services featured on this Website, please note that we make every effort to display as accurately as possible the products and services that appear on this Website. However, due to the handmade nature of each Madame Alexander® creation, products, contents and color may vary.  Additionally, the colors, dimensions, and details that you see on your computer monitor will vary depending on your equipment, so we cannot guarantee that your equipment will accurately display the details of our products and services. As to services featured on this Website, the terms of those service offerings may be specified in a separate agreement that will be provided to you in connection with the service purchased and will be supplemented by this User Agreement.

- No Purchases by Minors

By ordering a product or service online from Alexander Doll Company, Inc., you represent that you are 18 years of age or older. If a child under the age of 18 orders a product or service from Alexander Doll Company, Inc. without parental or guardian permission, then the parent or guardian may return the product or service for a refund according to the posted returns and exchanges policy that relate to that order.

- Taxes

You are responsible for paying all sales, use, and other similar taxes relating to any of your online purchases of products or services from Alexander Doll Company, Inc..

- Shipping and Processing; Insurance

You are also responsible for paying all shipping and processing charges relating to your online purchases (including any product offered with a service), and for insuring your purchases.

- Returns and Warranties

Please review the information available at our online stores regarding our return policies and warranty information. Please review our Ordering Information on this Website.

Use Restrictions

You agree that you will not: (a) use this Website for any commercial or political purpose (including, without limitation, for purposes of advertising, soliciting funds, collecting product prices, or selling products); (b) monitor, gather, or copy Content on this Website by using any robot, "bot", spider, crawler, spyware, engine, device, software, extraction tool, or any other automatic device, utility, or manual process of any kind; (c) frame or utilize framing techniques to enclose any Trademark or other proprietary information (including, without limitation, any images, text, or page layout); (d) use any meta tags or any other "hidden text" utilizing any Trademarks; (e) engage in any activities through or in connection with this Website that seek to attempt to harm minors or are unlawful, offensive, obscene, threatening, harassing, or abusive, or that violate any right of any third party; or (f) engage in any activity that interferes with a user's access to this Website or the proper operation of this Website. You also agree that, in using this Website, you will not impersonate any person or entity.

Investigations; Cooperation with Law Enforcement; Termination

Alexander Doll Company, Inc. reserves the right, without any limitation whatsoever, to: (a) investigate any suspected breaches of its Website security or its information technology or other systems or networks, (b) investigate any suspected breaches of this User Agreement, (c) involve and cooperate with law enforcement authorities in investigating any such matters, (d) prosecute violators of this User Agreement to the full extent of the law, and (e) discontinue this Website or terminate your access to it at any time, without notice, for any reason and without any obligation to you whatsoever.

Privacy and Security Measures

Alexander Doll Company, Inc. and our Website hoster, Shopatron, must collect certain information in order to operate this Website and to fulfill your requests or enable participation in certain online activities. But Alexander Doll Company, Inc. and Shopatron respects the privacy of its visitors, and is especially mindful of protecting the privacy of young children visiting our sites.  Please review our Privacy Policy on this Website.

Disclaimers and Limitations of Liability

This Website may include technical inaccuracies or other errors, and your use and browsing of this Website is at your risk. This website is provided to you "as is" and "as available", without warranty of any kind, either expressed or implied, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, Alexander Doll Company, Inc. does not warrant that this website will meet your requirements or achieve a particular result, or that your use of this website will be unintertupted or error-free, or that this website or the server that makes it abailable are free of viruses or other harmful components. If your use of this website or the material contained on this website results in your need to service or replace any property, material, equipment, data, or other item, then Alexander Doll Company, Inc. will not be liable for those costs. Without limiting the generality of the foregoing sentences, Alexander Doll Company, Inc. will not be liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your use of this website. The disclaimers and limitations contained in this paragraph are a material part of our agreement to provide this website to you. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

Residents of California are entitled to the following specific consumer rights information: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs by mail at 400 R St., Suite 1080, Sacramento, California, 95814, or by telephone at 916.445.1254. California residents expressly agree to waive California Civil Code Sec. 1542, which states: "A general release does not extend the claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."

Links by You to this Website

You are granted a limited, non-exclusive, revocable right to create hyperlinks to this Website, so long as: (a) the links are only to the home page of this Website, (b) the links only incorporate text, and do not use any Trademark graphics, (c) the links and related content on your site do not suggest any affiliation with Alexander Doll Company, Inc. or cause confusion among consumers, (d) the links and related content on your site do not portray Alexander Doll Company, Inc. or its products or services in a false, misleading, derogatory, or otherwise offensive matter, and (e) the links and related content on your site are not operated for any commercial purposes.

Links on this Website to and from Other Sites

This Website may contain links to or from third-party sites ("Linked Sites"), including, without limitation, sites operated by advertisers, licensors, licensees, and promotional and business partners of Alexander Doll Company, Inc. Alexander Doll Company, Inc. has no control over the content of Linked Sites, and Alexander Doll Company, Inc. does not assume any obligation to review any Linked Sites. Alexander Doll Company, Inc. does not endorse, approve, or sponsor any Linked Sites, or any content, advertising, information, materials, products, services, or other items on or available on or from them, and Alexander Doll Company, Inc. disclaims all liability in connection therewith. Any activities you engage in connection with a Linked Site is subject to the privacy policy, conditions of use, and other terms imposed by the operator of the Linked Site and Alexander Doll Company, Inc. disclaims all liability in connection therewith.

General Provisions

- Indemnity

You agree to indemnify, defend, and hold harmless Alexander Doll Company, Inc. (which includes Alexander Doll Company, Inc.'s affiliates and subsidiaries) and its officers, employees, agents, business partners, licensors, and licensees from any damages, liabilities, costs, and expenses (including reasonable attorneys' fees) on account of any claim, suit, action, demand, or proceeding made or brought against any such party, or on account of the investigation, defense, or settlement thereof, arising in connection with your use of this Website.

- Revisions to this Website and this User Agreement

Alexander Doll Company, Inc. may, in its sole discretion, make changes to any aspect of this Website, including, without limitation, any Content, any activities available on this Website, and any products or services offered through this Website. Alexander Doll Company, Inc. may also, in its sole discretion, revise this User Agreement by updating or revising this document, with the revised terms taking effect as of the date of its posting. Continued use of this Website following the effective date of any such changes constitutes your acceptance of those changes.

- Operation of Website; Availability of Products and Services

Alexander Doll Company, Inc. controls and operates this Website from its headquarters in New York, New York in the United States of America, and Alexander Doll Company, Inc. makes no representation that this Website is appropriate or available for use beyond the United States of America. If you use this Website from other locations, you are responsible for compliance with applicable local laws. Although Alexander Doll Company, Inc. products and services are available in many parts of the world, this Website may describe products and services that are available only in the United States of America (or only parts of it) and are not available worldwide.

- Jurisdiction, Venue, and Alternative Dispute Resolution

Any controversy or claim relating to this Website, the Content, or this User Agreement not otherwise resolved between you and Alexander Doll Company, Inc. will be settled solely by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association ("AAA"), administered in accordance with the AAA's Supplementary Procedures for Consumer-Related Disputes. Any such controversy or claim will be arbitrated on an individual basis, and will not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration will be conducted in New York, New York, and judgment on the arbitration award may be entered into any court having jurisdiction of it. Any claim or cause of action that you may have with respect to this Website, the Content, or this User Agreement must be commenced within one year after the claim or cause of action arises or it will be forever barred. Any action or proceeding by Alexander Doll Company, Inc. relating to your access to, or use of, this Website or any Content in accordance with this paragraph will be instituted in state or federal court in New York, New York. Accordingly, you consent to the personal jurisdiction of the courts in New York County, New York with respect to all matters relating to your access to or use of this Website and the Content and waive your rights to removal or consent to removal. This User Agreement will be governed by and construed in accordance with the laws of the State of New York, without regard to its conflicts of law provisions. The foregoing provisions of this paragraph will not apply to any legal action taken by Alexander Doll Company, Inc. to recover damages for, or seek an injunction in connection with, any loss, cost, or damage (or any potential loss, cost, or damage) relating to this Website, any Content, Alexander Doll Company, Inc.'s operations, and/or Alexander Doll Company, Inc.'s products or services caused by your act or failure to act.

- Severability

If any provision of this User Agreement is deemed unlawful, void, or unenforceable for any reason, then that provision will be deemed severable from the remainder of this User Agreement and will not affect the validity or enforceability of the remainder of this User Agreement.